Privacy Policy

We collect only the information strictly necessary to provide our services and fulfill our legal obligations. This includes:

• Account & Contact Data: Name, email address, company name, and role for account administration and communication.
• Usage Data: Technical information regarding your interaction with our platform for auditing and optimization purposes.
• Device & Technical Data: Browser type, IP address, and operating system attributes strictly for security monitoring and localization.

Your data is exclusively processed under lawful bases (such as your consent, the performance of a contract, or legitimate business interests). We use your data to:

• Provide, secure, and maintain the Vizhli platform continuously.
• Fulfill our contractual obligations and deliver service updates.
• Prevent fraudulent activity, enforce our Terms of Service, and secure our systems.
• Comply with applicable legal, regulatory, and tax requirements.

If you are a resident of the European Economic Area (EEA), you possess specific data protection rights under the General Data Protection Regulation (GDPR). We are committed to facilitating these rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data under certain conditions.
• Right to Restrict Processing & Data Portability: You may request restrictions on how we process your data or request the transfer of your data to another organization.

To exercise any of these rights, please contact us immediately using the information provided at the bottom of this policy. We respond to all requests within 30 days.

Our services are strictly intended for professionals and businesses. We do not knowingly collect, retain, or process personal data from children under the age of 18 (or the applicable age of majority in your jurisdiction).

If we become aware that we have inadvertently collected personal data from a minor without verified parental consent, we will take immediate steps to permanently delete that information from our servers. If you believe we might have any information from or about a minor under 18, please contact us immediately.

We use cookies and similar tracking technologies to ensure the operational stability of the website and to securely store your consent preferences.

• Essential Cookies: Strictly necessary for the website to function (e.g., storing your cookie consent preference). These cannot be disabled in our systems.
• Analytics & Marketing Cookies: Used solely with your explicit, opt-in consent to measure site performance and deliver tailored communications.

You possess full control over non-essential cookies via our Cookie Consent interface, and may revoke your consent at any time.

We implement stringent technical and organizational measures to protect your data. Your data is encrypted in transit using industry-standard protocols (TLS) and at rest. We do not sell or monetize personal information.

We solely share data with authorized, GDPR-compliant third-party subprocessors under strict Data Processing Agreements (DPAs) specifically required to operate our service infrastructure.

For any questions, concerns, or legal requests regarding this Privacy Policy or our data processing practices, please consult our Data Protection Officer (DPO).